Issues and Discussion Paper of the Autorité des marchés financiers on Account Transfers in the Financial Sector (pdf - 195 KB)This link will open in a new windowUpdated on July 10, 2025Consultation on account transfers in the financial sector.

Comments received (comments are published in their original language)

• Association canadienne des compagnies d’assurances de personnes | ACCAP(pdf - 229 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier
• Bureau d'assurance du Canada | BAC(pdf - 478 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier (Laurent Fafard)
• Cloutier Groupe Financier(pdf - 418 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier (François Bruneau)
• Compagnie d’assurance Definity(pdf - 147 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier (Sébastien Vachon)
• Corporation Bloomridge Inc. (pdf - 148 KB)This link will open in a new windowUpdated on October 1^st, 2025 (Brian Balbuena-Diaz)
• Fair Canada (pdf - 515 KB)This link will open in a new windowUpdated on October 23, 2025transfert de compte, transfert en bloc, encaisse, dépôt, épargne collective, police d’assurance, fonds distincts, institution de dépôts, coopérative de services financiers, courtier, cabinet, planification financière, courtage hypothécaire, fiducie, assurance (Jean-Paul Bureaud)
• Groupe financier PEAK(pdf - 124 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier (Erika Tatiana Fernandez, Élisabeth Chamberland, Martin Boileau)
• IDC Worldsource Insurance Network Inc. (pdf - 859 KB)This link will open in a new windowUpdated on October 23, 2025Issues and Discussion Paper of the Autorité des marchés financiers on Account Transfers in the Financial Sector (Phil Marsillo)
• Mérici Services Financiers Inc.(pdf - 246 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier
• MICA Capital Inc. (pdf - 158 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier (Gino Sebastian Savard, Yvan Morin)
• Michel Provost(pdf - 117 KB)This link will open in a new windowUpdated on October 2, 2025
• Mouvement Desjardins(pdf - 350 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier (Giuseppina Mara)
• Portfolio Management Association of Canada | PMAC (pdf - 216 KB)This link will open in a new windowUpdated on October 23, 2025Issues and Discussion Paper of the Autorité des marchés financiers on Account Transfers in the Financial Sector (Katie Walmsley, Warren M. Rudick)
• Union des consommateurs(pdf - 312 KB)This link will open in a new windowUpdated on October 23, 2025Document de réflexion et discussion sur les transferts de comptes dans le secteur financier
• Yves Nadeau(pdf - 91 KB)This link will open in a new windowUpdated on October 2, 2025

• Notice of consultation (pdf - 114 KB)This link will open in a new windowUpdated on June 26, 2025
• Regulation to amend the Securities Regulation (pdf - 172 KB)This link will open in a new windowUpdated on June 26, 2025
• Regulation to amend the Tariffs for costs and fees payable in respect of derivatives (pdf - 175 KB)This link will open in a new windowUpdated on June 26, 2025
• Regulation to amend Regulation 13-103 respecting the System for Electronic Data Analysis and Retrieval + (SEDAR + (pdf - 99 KB)This link will open in a new windowUpdated on June 26, 2025

• Notice of consultation (pdf - 140 KB)This link will open in a new windowUpdated on June 26, 2025
• Regulation to amend the Regulation respecting the eligibility of a claim submitted to the Fonds d’indemnisation des services financiers (pdf - 144 KB)This link will open in a new windowUpdated on June 26, 2025
  • Consolidated blacklined version (pdf - 150 KB)This link will open in a new windowUpdated on July 9, 2025Blacklined version of Regulation respecting the eligibility of a claim submitted to the Fonds d’indemnisation des services financiers

Comments received (comments are published in their original language)

• ACCAP-Québec (pdf - 269 KB)This link will open in a new windowUpdated on October 2, 2025 (Lyne Duhaime)
• Laboratoire en droit des services financiers(pdf - 435 KB)This link will open in a new windowUpdated on October 2, 2025 (Cinthia Duclos)
• Professionnels hypothécaires du Canada(pdf - 133 KB)This link will open in a new windowUpdated on October 2, 2025

CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (pdf - 596 KB)This link will open in a new windowUpdated on December 5, 2024CSA Staff Notice and Consultation 11-348 about the Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets.

Comments received (comments are published in their original language)

• Borden Ladner Gervais | BLG (pdf - 104 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Laura Levine, Melissa Ghislanzoni, Yemisi Afolabi)
• Canadian Advocacy Council of CFA Societies Canada (pdf - 486 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets
• Canadian Bankers Association (pdf - 223 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets
• Canadian Securities Exchange | CSE (pdf - 130 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Tracy Stern)
• Canadian Independent Finance and Innovation Counsel Inc. | CIFIC (pdf - 201 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Annie Sinigagliese)
• Fonds de solidarité des travailleurs et des travailleuses du Québec | FTQ (pdf - 242 KB)This link will open in a new windowUpdated on April 10, 2025Avis 11-348 du personnel des ACVM et de consultation : Applicabilité du droit canadien des valeurs mobilières à l’utilisation des systèmes d’intelligence artificielle dans les marchés des capitaux (Natalie Brown)
• Harvey S. Naglie (pdf - 86 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets
• Invesco Canada Ltd. (pdf - 201 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Shalomi Abraham)
• Investor Advisory Panel | IAP (pdf - 230 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (James Sinclair)
• Investment Industry Association of Canada | IIAC (pdf - 611 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets
• KBRA (pdf - 94 KB)This link will open in a new windowUpdated on April 10, 2025KBRA letter of March 31, 2025 re. 11-348 - Applicability of Canadian Securities Laws and the use of Artificial Intelligence
• NorthstarDAO (pdf - 340 KB)This link will open in a new windowUpdated on April 10, 2025Wealthsimple-Blair Wiley (Randall Baran-Chong)
• Portfolio Management Association of Canada | PMAC (pdf - 180 KB)This link will open in a new windowUpdated on April 8, 2025PMAC-AGPC-K. Walmsley-W. M. Rudick (Katie Walmsley, Warren M. Rudick)
• Private Capital Markets Association of Canada | PCMA (pdf - 555 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Brian Koscak, David Gilkes, Nadine Milne)
• Questrade Financial Group (pdf - 240 KB)This link will open in a new windowUpdated on May 6, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Edward Khlodenko)
• Theta Lake (pdf - 154 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Marc Gilman, Stacey English)
• TMX Group (pdf - 190 KB)This link will open in a new windowUpdated on April 29, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Richard Everett)
• University of Ottawa (Doug Sarro), University of Western Ontario (Martin Petrin) (pdf - 752 KB)This link will open in a new windowUpdated on April 10, 2025Avis 11-348 du personnel des ACVM et de consultation : Applicabilité du droit canadien des valeurs mobilières à l’utilisation des systèmes d’intelligence artificielle dans les marchés des capitaux
• Wealthsimple (pdf - 190 KB)This link will open in a new windowUpdated on April 10, 2025CSA Staff Notice and Consultation 11-348: Applicability of Canadian Securities Laws and the use of Artificial Intelligence Systems in Capital Markets (Blair Wiley)

• Regulatory Notice (pdf - 122 KB)This link will open in a new windowUpdated on September 19, 2024Regulatory Notice relating to Draft Regulation to amend Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives
• CSA Notice of Consultation (pdf - 374 KB)This link will open in a new windowUpdated on September 19, 2024CSA Notice of Consultation: Draft Regulation to amend Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives.
• Regulation to amend Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives (pdf - 157 KB)This link will open in a new windowUpdated on September 19, 2024Draft Regulation to amend Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives.
• Amendments to Policy Statement to Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives (pdf - 142 KB)This link will open in a new windowUpdated on September 19, 2024Draft Changes to Policy Statement to Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives.

Comments received (comments are published in their original language)

• Canadian Advocacy Council - CAC (pdf - 414 KB)This link will open in a new windowUpdated on January 10, 2025CSA Notice of consultation Draft Regulation to amend Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives
• Canadian Market Infrastructure Committee - CMIC (pdf - 189 KB)This link will open in a new windowUpdated on January 10, 2025CSA Notice of consultation Draft Regulation to amend Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives
• CME Group (pdf - 108 KB)This link will open in a new windowUpdated on January 10, 2025Avis de consultation des ACVM Projet de Règlement modifiant le Règlement 94-101 sur la compensation obligatoire des dérivés par contrepartie centrale (Suzanne Sprague)
• International Swaps and Derivatives Association - ISDA (pdf - 253 KB)This link will open in a new windowUpdated on January 10, 2025CSA Notice of consultation Draft Regulation to amend Regulation 94-101 respecting Mandatory Central Counterparty Clearing of Derivatives

• Regulatory and consultation Notice (pdf - 119 KB)This link will open in a new windowUpdated on May 23, 2024Notice of consultation for the amendments to the Derivatives Regulation.
• Regulation to amend the Derivatives Regulation (pdf - 127 KB)This link will open in a new windowUpdated on May 23, 2024Amendments arising from Regulation 93-101 respecting Derivatives: Business Conduct

Anyone interested in participating in this consultation may do so in writing no later than Jun 14, 2024 by completing the on-line questionnaire or sending a submission or comment letter by using our on-line form or to [email protected]

Issues and Discussion Paper (pdf - 1 MB)This link will open in a new windowUpdated on February 8, 2024Since 2016, the AMF has undertaken various mission-aligned initiatives relating to the digital transformation of the financial sector to, in particular, anticipate regulatory and consumer protection issues. In November 2021, it made a clear statement of its interest in the responsible use of artificial intelligence (AI) by signing the Montréal Declaration for responsible AI development and by publishing the paper Artificial intelligence in finance – Recommendations for its responsible use (the 2021 Report), a report prepared at the AMF’s request by Algora Lab, an interdisciplinary lab of the University of Montréal and the Institut québécois d’intelligence artificielle (Mila). The 2021 Report sets out 10 recommendations to promote the responsible development of AI in finance: three directed toward the AMF and seven toward the industry.

If your are interested by participating in discussion tables or give your comments through an on-line meeting, consult the AI in the financial sector page.

• Regulatory Notice (pdf - 114 KB)This link will open in a new windowUpdated on June 15, 2023Regulatory and consultation notice on Regulation to amend Regulation 91-507.
• Regulation to amend Regulation 91-507 respecting Trade Repositories and Derivatives Data Reporting (pdf - 118 KB)This link will open in a new windowUpdated on June 15, 2023Request for comment on draft Regulation to amend Regulation 91-507 respecting Trade Repositories and Derivatives Data Reporting.

• Notice of consultation (pdf - 165 KB)This link will open in a new windowUpdated on December 8, 2022Notice of consultation concerning Regulation respecting complaint processing and dispute resolution in the financial sector
• Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 211 KB)This link will open in a new windowUpdated on December 8, 2022Draft Regulation respecting complaint processing and dispute resolution in the financial sector.
  • Response to comments received as part of the public consultation (pdf - 205 KB)This link will open in a new windowUpdated on February 15, 2024Traitement des commentaires reçus dans le cadre de la consultation publique concernant le projet de Règlement sur le traitement des plaintes et le règlement des différends dans le secteur financier (in French only; English version available upon request).

Comments received (comments are published in their original language)

Association canadienne des compagnies d’assurances de personnes - ACCAP (pdf - 794 KB)This link will open in a new windowUpdated on February 23, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement " (Lyne Duhaime)

Bureau d’assurance du Canada – BAC (pdf - 5 MB)This link will open in a new windowUpdated on February 23, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement "

Banque Nationale du Canada (pdf - 104 KB)This link will open in a new windowUpdated on February 23, 2023 (Nancy Paquet)

Canadian Association of Financial Institution in Insurance – CAFII (pdf - 823 KB)This link will open in a new windowUpdated on February 23, 2023" consultation,draft,regulation respecting complaint processing and dispute resolution in the financial sector,regulation on complaint processing,complaint definition, complaint,complaints officier,ombudsman,complaint processing and dispute resolution policy, complaint process practices,summary,prohibitions,administrative penalties,dispute resolution,fair processing of complaints,complaint process rules and practices,complaint register,complaint records, responsible officer, simplified process, additional time period, time period " (Rob Dobbins)

Conseil de représentation des sociétés d’analystes financiers agréés du Canada (pdf - 1,000 KB)This link will open in a new windowUpdated on February 16, 2023" consultation,draft,regulation respecting complaint processing and dispute resolution in the financial sector,regulation on complaint processing,complaint definition, complaint,complaints officier,ombudsman,complaint processing and dispute resolution policy, complaint process practices,summary,prohibitions,administrative penalties,dispute resolution,fair processing of complaints,complaint process rules and practices,complaint register,complaint records, responsible officer, simplified process, additional time period, time period "

Corporation des assureurs directs de dommages du Québec (pdf - 272 KB)This link will open in a new windowUpdated on February 7, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement "

Conseil des fonds d’investissement du Québec – CFIQ (pdf - 266 KB)This link will open in a new windowUpdated on February 23, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement " (Éric Hallé)

Fidelity Investments Canada (pdf - 222 KB)This link will open in a new windowUpdated on February 23, 2023" consultation,draft,regulation respecting complaint processing and dispute resolution in the financial sector,regulation on complaint processing,complaint definition, complaint,complaints officier,ombudsman,complaint processing and dispute resolution policy, complaint process practices,summary,prohibitions,administrative penalties,dispute resolution,fair processing of complaints,complaint process rules and practices,complaint register,complaint records, responsible officer, simplified process, additional time period, time period " (Bradley Prince)

Fondation canadienne pour l’avancement des droits des investisseurs – FAIR Canada (pdf - 347 KB)This link will open in a new windowUpdated on February 14, 2023 (Jean-Paul Bureaud)

IG Gestion de Patrimoine (pdf - 175 KB)This link will open in a new windowUpdated on February 22, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement " (Danielle Tétrault)

Industrielle Alliance Gestion privée de patrimoine (pdf - 697 KB)This link will open in a new windowUpdated on February 7, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement " (Julie Gallagher)

MICA Capital Inc. (pdf - 746 KB)This link will open in a new windowUpdated on February 7, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement " (Gino Sebastian Savard et Yvan Morin)

Option consommateur (pdf - 121 KB)This link will open in a new windowUpdated on February 9, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement " (Christian Corbeil)

Ombudsman des services bancaires et d’investissement (pdf - 322 KB)This link will open in a new windowUpdated on February 7, 2023 (Sarah P. Bradley)

PEAK Groupe financier (pdf - 708 KB)This link will open in a new windowUpdated on February 24, 2023 (Myriam Blanchette, Élisabeth Chamberland et Martin Boileau)

Portfolio Management Association of Canada - PMAC (pdf - 178 KB)This link will open in a new windowUpdated on February 23, 2023" consultation,draft,regulation respecting complaint processing and dispute resolution in the financial sector,regulation on complaint processing,complaint definition, complaint,complaints officier,ombudsman,complaint processing and dispute resolution policy, complaint process practices,summary,prohibitions,administrative penalties,dispute resolution,fair processing of complaints,complaint process rules and practices,complaint register,complaint records, responsible officer, simplified process, additional time period, time period " (Katie Walmsley and Margaret Gunawan)

Professionnels hypothécaires du Canada (pdf - 221 KB)This link will open in a new windowUpdated on February 7, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement "

The Investment Industry Association of Canada – IIAC (pdf - 196 KB)This link will open in a new windowUpdated on February 23, 2023" consultation,draft,regulation respecting complaint processing and dispute resolution in the financial sector,regulation on complaint processing,complaint definition, complaint,complaints officier,ombudsman,complaint processing and dispute resolution policy, complaint process practices,summary,prohibitions,administrative penalties,dispute resolution,fair processing of complaints,complaint process rules and practices,complaint register,complaint records, responsible officer, simplified process, additional time period, time period " (Laura Paglia)

Trans Union of Canada (pdf - 939 KB)This link will open in a new windowUpdated on February 23, 2023" consultation,draft,regulation respecting complaint processing and dispute resolution in the financial sector,regulation on complaint processing,complaint definition, complaint,complaints officier,ombudsman,complaint processing and dispute resolution policy, complaint process practices,summary,prohibitions,administrative penalties,dispute resolution,fair processing of complaints,complaint process rules and practices,complaint register,complaint records, responsible officer, simplified process, additional time period, time period " (Thiên-kim Nguyen)

Union des consommateurs (pdf - 610 KB)This link will open in a new windowUpdated on February 7, 2023" consultation,projet de règlement sur le règlement sur le traitement des plaintes et des différends,règlement sur le traitement des plaintes,définition de plainte,plainte,responsable du traitement des plaintes, ombudsman,politique de traitement des plaintes,pratiques concernant le traitement des plaintes,interdictions,sanctions administratives,différend,règlement des différends, traitement équitable,traitement équitable des plaintes,règles et pratiques de traitement des plaintes,registre des plaintes,dossier de plaintes,plaintes, responsable, processus simplifié, traitement simplifié, prolongation, délai de traitement "

• Regulation Notice and Request for comments (pdf - 101 KB)This link will open in a new windowUpdated on June 9, 2022Regulatory notice and request for comment concerning Regulation to amend Regulation 91-507
• Regulation to amend Regulation 91-507 respecting Trade Repositories and Derivatives Data Reporting (pdf - 211 KB)This link will open in a new windowUpdated on June 9, 2022Draft Regulation to amend Regulation 91-507.
• Policy Statement to Regulation 91-507 respecting Trade Repositories and Derivatives Data Reporting (pdf - 928 KB)This link will open in a new windowUpdated on June 9, 2022Clean version of the Draft Policy Statement to Regulation 91-507
  • blacklined version (pdf - 424 KB)This link will open in a new windowUpdated on June 9, 2022Blackined version of the draft Policy Statement to Regulation 91-507.
• Amendments to Policy Statement to Regulation 91-506 respecting Derivatives Determination (pdf - 14 KB)This link will open in a new windowUpdated on June 9, 2022Draft amendemnts arising from the amendemnts to Regulation 91-507.