Regulations

History of the Regulation

PUBLICATION DATE TO THE BULLETIN TEXT
February 15, 2024 Regulation respecting complaint processing and dispute resolution in the financial sector (PDF - 348 KB)This link will open in a new windowUpdated on February 12, 2024
In force on July 1, 2025
December 8, 2022 Draft Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 211 KB)This link will open in a new windowUpdated on December 8, 2022Draft Regulation respecting complaint processing and dispute resolution in the financial sector.
End of consultation : February 6, 2023
December 8, 2022 Notice of consultation : Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 165 KB)This link will open in a new windowUpdated on December 8, 2022Notice of consultation concerning Regulation respecting complaint processing and dispute resolution in the financial sector
September 9, 2021 Draft Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 83 KB)This link will open in a new windowUpdated on September 9, 2021Draft Regulation respecting complaint processing and dispute resolution in the financial sector.
End of consultation : November 8, 2021
September 9, 2021 Notice of consultation : Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 50 KB)This link will open in a new windowUpdated on September 9, 2021Consultation notice on draft Regulation respecting complaint processing and dispute resolution in the financial sector.

History of the Regulation

PUBLICATION DATE TO THE BULLETIN TEXT
October 24, 2024 Regulation respecting the management and reporting of information security incidents by certain financial institutions and by credit assessment agents (pdf - 279 KB)This link will open in a new windowUpdated on October 24, 2024Final version of Regulation respecting the management and reporting of information security incidents by certain financial institutions and by credit assessment agents.
In force on April 23, 2025
December 7, 2023 Draft Regulation respecting the management and reporting of information security incidents by certain financial  institutions and by credit assessment agents (pdf - 124 KB)This link will open in a new windowUpdated on December 7, 2023Draft Regulation respecting the management and reporting of information security incidents by certain financial institutions and by credit assessment agents.
End of consultation : February 20, 2024
December 7, 2023 Notice of consultation : Regulation respecting the management and reporting of information security incidents by certain financial institutions and by credit assessment agents (pdf - 163 KB)This link will open in a new windowUpdated on December 7, 2023Notice of consultation: Regulation respecting the management and reporting of information security incidents by certain financial institutions and by credit assessment agents.