To adapt to changing practices and realities in the sector, the AMF has updated the qualification requirements for damage insurance and claims adjustment to ensure that future representatives have the necessary knowledge and competencies. 

This update, carried out in cooperation with industry experts, led to the creation of two reference tools:

• Training curriculum
• Evaluation curriculum (pdf - 1 MB)This link will open in a new windowUpdated on July 2, 2026The evaluation curriculum is the CAQP component that defines expectations for competency assessment. It consists of a set of evaluation tables that specify the skills that need to be evaluated as part of the certification process.

These documents present the expected competencies at career entry and the new training and evaluation conditions.

Training curriculum

The purpose of the new training curriculum is to:

• develop study materials, exam questions and licensing exams
• provide guidance to training organizations in developing their training programs and having them accredited
• guide trainers in the pedagogical development of initial training and professional development activities
• inform candidates of the competencies expected by the regulator and the industry upon entry into the profession

It consists of four modules that will be implemented progressively as new exam preparation manuals are published.