Regulation respecting complaint processing and dispute resolution in the financial sector - NOT IN FORCE

History of the Regulation

PUBLICATION DATE TO THE BULLETIN TEXT
February 15, 2024 Regulation respecting complaint processing and dispute resolution in the financial sector (PDF - 348 KB)This link will open in a new windowUpdated on February 12, 2024
In force on July 1, 2025
December 8, 2022 Draft Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 211 KB)This link will open in a new windowUpdated on December 8, 2022Draft Regulation respecting complaint processing and dispute resolution in the financial sector.
End of consultation: February 6, 2023
December 8, 2022 Notice of consultation: Draft Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 165 KB)This link will open in a new windowUpdated on December 8, 2022Notice of consultation concerning Regulation respecting complaint processing and dispute resolution in the financial sector
September 9, 2021 Draft Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 83 KB)This link will open in a new windowUpdated on September 9, 2021Draft Regulation respecting complaint processing and dispute resolution in the financial sector.
End of consultation: November 8, 2021
September 9, 2021 Notice of consultation: Draft Regulation respecting complaint processing and dispute resolution in the financial sector (pdf - 50 KB)This link will open in a new windowUpdated on September 9, 2021Consultation notice on draft Regulation respecting complaint processing and dispute resolution in the financial sector.