Cancelling home insurance

To cancel an insurance contract, you must tell the insurer. You must send a letter to your insurer officially notifying it that you are cancelling your contractThe cancellation of an insurance contract involves ending a contract before its term. A contract can be cancelled by the insured or the insurer. .

The insurance will be cancelled when the insurer receives your letter, not when you send it. Call your insurer to check that it received your letter, or ask for an acknowledgment of receipt.

Frequently Asked Questions

  • When can I cancel my home insurance contract?
    You can cancel an insurance contract at any time.
  • If I cancel the contract, will I have to pay penalties? Will I be reimbursed?
    The insurer will generally charge you a penalty if you cancel your contract before its renewal date. Once you’ve paid this penalty, the insurer will reimburse you for all overpaid premiums.
  • Can the insurer cancel my home insurance contract?
    Yes. It can cancel it at any time, for any reason. However, it must notify you in writing beforehand. It must also act in good faith (without the intent to cause harm). The insurance is cancelled 15 days after you receive the letter.
  • If the insurer cancels the contract, will I have to pay penalties? Will I be reimbursed?
    If the insurer cancels the contract, it cannot force you to pay a penalty, regardless of why it cancelled the contract. 
Information

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