Professional development is compulsory for representatives wishing to maintain a right to practise issued by the AMF.
For the disciplines of:
- Insurance of persons, Group insurance of persons, Mutual Fund, Scholarship Plans: Chambre de la sécurité financière (CSF)
This link will open in a new window : 1 888 380-3011 ou 514 380-3011
- Damage insurance and Claims adjustment: Chambre de l'assurance de dommages (ChAD)
This link will open in a new window 1 800 361-7288 ou 514 842-2591
- Financial planning: Institut québécois de planification financière (IQPF)
This link will open in a new window 1800 640-4050 ou 1 800 640-4050 ou 514 767-4040
Reference periods
The reference periods for accumulating PDUs are as follows:
CSF and IQPF
- Current period:
December 1, 2021 to November 30, 2023 - Next period:
December 1, 2023 to November 30, 2025
ChAD
- Current period:
January 1, 2022 to December 31, 2023* - Next period:
January 1, 2024 to December 31, 2025
* Representatives are given a three-month grace period that ends on March 31, 2024.
FAQ
For answers to the following questions, contact the CSF, IQPF or ChAD, depending on your sector:
- How many PDUs do I have?
- How do I calculate my PDUs?
- How do I access my PDU record?
1. Notice of non-compliance sent to a representative and to the AMF
At the end of the current reference period This link will open in a new window, the CSF, IQPF or ChAD sends a notice of non-compliance to representatives in default. The notice states that the representative must submit proof that the required training was completed during the reference period :
- December 2021 – CSF and IQPF members
- January 2022 – ChAD members**
After, the CSF, IQPF and ChAD send the notices of non-compliance to the AMF for all representatives who have not completed their PDUs or updated their record :
- January 2022 – CSF and IQPF members
- April 11, 2022 – ChAD members
** Representatives are given a three-month grace period that ends on March 31, 2022.
2. Notice preceding issuance of a suspension decision by the AMF
Upon receiving the notices of non-compliance, the AMF sends all representatives who have not complied with their professional development requirements a notice preceding issuance of a decision suspending their right to practise, that is, 15 days prior to the suspension of the certificate.
- January 19, 2022 - CSF and IQPF members
- April 26, 2022 - ChAD members
If an error has been made in the calculation of your PDUs
Contact the CSF, IQPF or ChAD to have your record corrected. Where applicable, the AMF will receive a notice from the organization to prevent the suspension of your certificate.
Removing a sector or sector class
To avoid a suspension, your application to withdraw from a sector or sector class must be submitted and processed by the AMF.
If you want to practise in the sector or sector class again, you will need to apply for reinstatement.
If you wish to contest your suspension
You can send your observations and documents to the AMF within 15 days of the date of the prior notice you received.
You can send your observations and documents:
- Via AMF E-Services
This link will open in a new window, under the Other application/request tab, select Other application/request - Training and qualification.
- By mail:
Autorité des marchés financiers
Direction de la certification et de l’inscription
Place de la Cité, tour Cominar
2640, boulevard Laurier, 4e étage
Québec (Québec) G1V 5C1
3. Suspension of a representative’s certificate by the AMF
Fifteen days after the prior notice is sent, the AMF sends a suspension decision to representatives who have still not completed their PDUs for each sector or sector class. A message is also sent to the firm to which the representative is attached.
- February 8, 2022: Suspension decision sent to representatives who are members of the CSF and the IQPF.
- May 2022 (to confirm): Suspension decision sent to representatives who are members of the ChAD.
The representative must cease to pursue activities as a representative until the suspension is lifted.
4. Procedure for lifting the suspension of a representative’s certificate
CSF, IQPF
- Immediately following the suspension by the AMF of the representative’s certificate for failure to comply with the PDU requirements, the representative must undertake professional development training recognized by the CSF or IQPF in order to earn the missing PDUs applicable to his sector.
- The representative must update his PDU record.
- The CSF or IQPF calculates the PDUs in the representative’s record for the current reference period. The organization notifies the AMF when missing PDUs are added to the record.
- The AMF lifts the suspension of the certificate on the business day following receipt of the notice from the CSF or IQPF.
- The AMF sends the representative a letter regarding the lifting of the certificate suspension. A copy is also sent to the firm to which the representative is attached.
ChAD
- The representative must undertake professional development training recognized by the ChAD to complete the missing PDUs, depending on his sector.
- The representative must update his PDU record.
- The ChAD calculates the PDUs in the representative’s record for the current reference period. The organization notifies the AMF when missing PDUs are added to the record.
- The AMF lifts the suspension of the certificate on the business day following receipt of the notice from the ChAD.
- The AMF sends the representative a letter regarding the lifting of the certificate suspension. A copy is also sent to the firm to which the representative is attached.