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Sound Commercial Practices Guideline

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  • Professionals
  • Deposit institutions and Trust companies
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  • Commercial Practices
  • Sound Commercial Practices Guideline , current page

Sound Commercial Practices Guideline

Also in this section
  • Deposit institutions and Trust companies , current section
    • Guidelines , current sub-section
      • Foundations of prudential oversight
      • Capital and liquidity
      • Commercial Practices , current sub-section
      • Credit, market and insurance risk
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    • Right of practise - Deposit Institutions
      • Authorization to carry on deposit institution activities in Québec
      • Review for the withdrawal of a condition or restriction
      • Voluntary revocation of authorization
      • Permission to grant a hypothec or other security on movable property
    • Supervisory Framework
    • Obligations of authorized deposit institutions
    • Standardized Climate Scenario Exercise (SCSE)
    • Approval framework for financial services cooperatives
    • Information Security Incident Management
  • Deposit institutions and Trust companies
    • Guidelines , current section
      • Foundations of prudential oversight
      • Capital and liquidity
      • Commercial Practices , current sub-section
      • Credit, market and insurance risk
      • Operational risk
      • Use of models
    • Disclosures
    • Right of practise - Trust compagnies
    • Right of practise - Deposit Institutions
    • Supervisory Framework
    • Obligations of authorized deposit institutions
    • Standardized Climate Scenario Exercise (SCSE)
    • Approval framework for financial services cooperatives
    • Information Security Incident Management

The Sound Commercial Practices Guideline sets out the AMF’s expectations for ensuring that financial institutions establish practices aimed at making the fair treatment of clients a core component of their corporate culture, thereby protecting consumers from the inherent risks of using their products while bolstering consumer confidence in the financial system.

Guideline in effect

  • Sound Commercial Practices Guideline (pdf - 1 MB)This link will open in a new windowNovember 2022

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