Examination rules

What to do and bring on exam day

To enter the exam room, you must bring the following:

  1. Your exam notice consistent with your application (exam date, location, language and competencies being evaluated)
  2. An official photo Canadian-issued photo ID
    Only official Canadian-issued photo IDs may be used:
    • driver’s licence
    • passport
    • health insurance card
    • permanent resident card.
    • OR a combination of a foreign-issued passport AND a valid Canadian study or work permit.

    Photocopies or digital images of these documents will not be accepted.
  3. HB lead pencils and an eraser
  4. Mask or face-covering
    Wearing a mask or face covering that covers the nose and mouth is recommended if you have symptoms of a respiratory infectious disease
Insight

You must report to the exam room 30 minutes before the scheduled start time. Late arrivals will not be permitted.

During that time, steps will need to be taken by you in preparation for the exam, and the relevant instructions will be explained by the exam monitor.

Please note that If you arrive earlier than 30 minutes before the scheduled time, the building may be temporarily closed between exam sessions and/or may not have a waiting room.

End of the insight

Don’t call us for your results!

Results are not given by phone or e-mail. Please do not contact the AMF for results.

Your exam results will be sent to you promptly after the exam session in accordance with your communication preference.

You must wait until the examinations have been corrected before reregistering for one or more exam sessions.

Exam room items and instructions

During the examination, the AMF will provide:

  • Scratch paper
  • Standard calculator
  • E-tablet containing the following exam preparation manuals in:

Insurance of persons or group insurance of persons:

  • E111: Ethics and Professional Practice (Québec)
  • A100: Act Respecting the Distribution of Financial Products and Services, its Regulations and Codes of Ethics
  • E311: Life Insurance
  • E312: Accident and Sickness Insurance
  • E313: Segregated Funds and Annuities

Québec representative who wants to be certified in other Canadian jurisdictions:

  • E112: Ethics and Professional Practice (Canada))

Accident and sickness:

  • E111: Ethics and Professional Practice (Québec)
  • A100: Act Respecting the Distribution of Financial Products and Services, its Regulations and Codes of Ethics
  • E312: Accident and Sickness Insurance

Québec representative who wants to be certified in other Canadian jurisdictions:

  • E112: Ethics and Professional Practice (Canada)

Mortgage brokerage:

  • E-116: Ethics and Professional Practice
  • E-611: Mortgage Brokerage

For a firm’s responsible officer or to register as an independent representative

  • E-117: Responsible Officer – Mortgage Brokerage Guide

Read the Tablet User Guide (pdf - 827 KB)This link will open in a new windowUpdated on February 8, 2016Tablet user guide for candidates and watch the accompanying video This link will open in a new window before the exam to help you prepare adequately.

Damage insurance and claims adjustment

For exams in damage insurance and claims adjustment, candidates may use the exam preparation manuals sold by the AMF and the related addenda.

  • Your manual can contain handwritten notes, but they must correspond to the topic covered on the pages they are written on.
  • Notes must be in English or French.
  • Manuals may not contain copied exercises.

Mortgage brokerage

For exams in mortgage brokerage, a non-programmable financial calculator recognized by the AMF is accepted in the examination room.

The three recognized calculators are: the Texas Instruments BA II Plus, the SHARP EL-738F or the SHARP EL-738XT.

Warning

In order to respect copyright, candidates who bring photocopied or altered copies of manuals to exam sessions will be asked to leave. They will be assigned a grade of “0” and their manuals will be confiscated.

End of the warning
  • Cell phones, computers and digital music players
  • Dictionaries
  • Copied exercises
  • Food
  • Beverages other than water

To help ensure proper conditions for the examination sessions, please comply with the following instructions:

  • You may not write anywhere but on the question sheet or the scratch paper provided by the AMF.
  • You may not copy all or part of any exam question.
  • You may not communicate with other candidates during the exam session.
  • You may not leave the exam room with any documents provided by the AMF (question sheet, answer sheet, scratch paper).

Other information

Cancellation

If, for reasons beyond its control, the AMF is unable to hold an examination as scheduled, it will refund your registration fee or allow you to register for a subsequent exam session free of charge.

Exam confidentiality and comments

You are required to keep the exam content confidential. Failing to do so will be taken into consideration in determining your degree of honesty, which is one of the main requirements for the issuance and renewal of your certificate.

You can send us your comments regarding the content of the exams using the form provided with your question sheet.

If necessary, the supervisor will be able to give you some time to do this after your answer sheet has been submitted. A personalized response will be provided for all comments if you provide your name and contact information.