Personal-lines claims adjustment

Manual	Title	Description of competency
A-135 This link will open in a new window	Introduction to Insurance Law - Claims Adjusters and Damage Insurance Agents and Brokers	05-115 - Integrate into practice the general principles of law law applicable to damage insurance and the rules governing the activities of claims adjusters
F-511 This link will open in a new window	Assurance de biens et responsabilité civile des particuliers – expert en sinistre (Available in French only)	05-511 - Settle personal property insurance claims based on the client’s coverage
F-512 This link will open in a new window	Assurance automobile – expert en sinistre (Available in French only)	05-512 - Settle personal-lines and commercial-lines automobile insurance claims based on the client’s coverage

Commercial-lines claims adjustment

Manual	Title	Description of competency
A-135 This link will open in a new window	Introduction to Insurance Law - Claims Adjusters and Damage Insurance Agents and Brokers	05-115 - Integrate into practice the general principles of law applicable to damage insurance and the rules governing the activities of claims adjusters
F-512 This link will open in a new window	Assurance automobile – expert en sinistre  (Available in French only)	05-512 - Settle personal-lines and commercial-lines automobile insurance claims based on the client's coverage
F-513 This link will open in a new window	Assurance de biens et responsabilité civile des entreprises – expert en sinistre (Available in French only)	05-513 - Settle commercial-lines property and civil liability insurance claims based on the client's coverage

Claims adjustment – Full sector

Manual	Title	Description of competency
A-135 This link will open in a new window	Introduction to Insurance Law - Claims Adjusters and Damage Insurance Agents and Brokers	05-115 - Integrate into practice the general principles of law applicable to damage insurance and the rules governing the activities of claims adjusters
F-511 This link will open in a new window	Assurance de biens et responsabilité civile des particuliers – expert en sinistre (Available in French only)	05-511 - Settle personal property insurance claims based on the client’s coverage
F-512 This link will open in a new window	Assurance automobile – expert en sinistre (Available in French only)	05-512 - Settle personal-lines and commercial-lines automobile insurance claims based on the client's coverage
F-513 This link will open in a new window	Assurance de biens et responsabilité civile des entreprises – expert en sinistre (Available in French only)	05-513 - Settle commercial-lines property and civil liability insurance claims based on the client's coverage