Answer a): Right answer
After obtaining his mortgage broker’s certificate, Julien is required, in any representation or client solicitation, and upon first meeting a client, to comply with paragraphs 1 to 4 of section 10 of the Regulation respecting the pursuit of activities by as a representative, namely, to give the client a business card containing his name, his workplace address and telephone number, his e mail address, the name of the firm on whose behalf he is acting, and his title as mortgage broker.

Answer b): False
Upon first meeting a client, Julien must give them a document, such as a business card, which must include the information required under paragraphs 1 to 4 of section 10 of the Regulation respecting the pursuit of activities as a representative. A disclosure document containing his certificate number only or a copy of the certificate itself does not contain all of this mandatory information.

Answer c): False
As he ceased to be a trainee the moment he obtained his certificate, Julien is required to comply with sections 10, 11 and 12 of the Regulation respecting the pursuit of activities as a representative, which contain more elaborate rules than those imposed on trainees, in any representation or client solicitation, and upon first meeting a client.

Answer d): False
Before demanding documentation from a client, Julien must, comply with sections 10, 11 and 12 of the Regulation respecting the pursuit of activities as a representative and, specifically, introduce himself in accordance with paragraphs 1 to 4 of section 10 of said Regulation.

References

Preparation manual: Ethics and Professional Practice, 1^st Edition, 2020, section 6.2.2.

Evaluated competency sub-component in Curriculum: 3.2 Ensure that the ethical obligations and duties governing mortgage brokerage are integrated into the professional Practice.

Set up an ethical professional practice in compliance with the rules governing mortgage brokerage Competency 16-116

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