Registrants seeking information regarding the steps the AMF has taken in response to the exceptional situation caused by COVID-19 to ensure continuity of its operations and minimize the impact of the pandemic on its various clienteles can find that information here.
The measures implemented by the Government of Québec This link will open in a new window to address the coronavirus (“COVID-19”) pandemic has prompted many businesses to review their practices.
For the protection of their health, most AMF employees are working remotely from home, with access to the AMF’s physical premises limited to staff who support operations critical to its mission. Many registrants have adopted similar measures based on their business continuity plans.
The information in the pages below will be updated regularly.
- Insurers, deposit institutions and trust companies
- Distribution of financial products and services (firms and representatives)
- Probationary period and exams (career entry)
- Money-services businesses
Complaint management and dispute settlement
Take consumers’ vulnerability into account Keep things simple and re-evaluate your practices.
If you have any questions, contact Caroline Néron, Director, Complaints and Compensation firstname.lastname@example.org