New client experience with AMF Information Centre agents
The Information Centre provides information and assistance to consumers of financial products and services as well as to individuals and firms that carry on professional activities in the financial sector and are governed by the laws administered by the AMF.
To improve client services, the Information Centre is offering a new telephone menu that routes client requests more quickly/efficientlyto all information agents as well as an enhanced callback function via its website.
Moreover, anyone calling the Centre who has been assigned an AMF client numberAn AMF client number is the 10-digit number assigned to any individual or firm overseen by the AMF that is used in correspondence and appears in the public register. can indicate the number using the telephone keypad. The agent who answers the call will be able to access the client's file directly.
To reach an agent at the Information Centre
Québec City: 418-525-0337