Complaint Reporting System (CRS) Firms have until January 30, 2016 to file their report.


Your declaration for the period from July 1 to December 31, 2015 must be filed via the Complaint Reporting System (CRS) between January 1 and January 30, 2016.

You will need your user code and password to log on. You can access the CRS at the following address: This link will open in a new window.

Even if your company has not received any complaints, you must still report this fact.

If you fail to comply with this requirement, the Autorité des marchés financiers (AMF) may impose administrative penalties.

Should you need assistance accessing the CRS, contact the AMF Information Centre. 

Declaration dates

 Period of: Declaration:
 January 1 to June 30  No later than July 30
 July 1 to December 31  No later than January 30

Information Centre

Québec City: 418 525-0337

Montréal: 514 395-0337

Toll-free: 1 877 525-0337

E-mail for the CRS: [email protected]