Canadian securities regulators use videos to raise awareness about client reporting requirements

Securities CSA

Vancouver - As part of October's Investor Education month, the Canadian Securities Administrators (CSA) is promoting four videos This link will open in a new window to raise awareness of changes to how advisers must report to their clients on the costs, performance, and value of their investments.

The changes to reporting requirements are part of an initiative called the Client Relationship Model Phase 2 (CRM2). Under these new requirements, advisers must provide investors with:

  • enhanced relationship disclosure information,
  • pre-trade disclosure of adviser fees and other charges,
  • expanded account statements,
  • annual reports on investment performance, and
  • annual reports on charges and compensation.

"It's important investors understand these new requirements under CRM2," said Louis Morisset, Chair of the CSA and President and CEO of the Autorité des marchés financiers. "CRM2 will improve adviser-client relationships through increased transparency on investment costs and performance, leading to better, more informed investment decisions. These videos present some of the basics of CRM2 in a straightforward and accessible manner, which should help build much-needed awareness."

Investors are encouraged to visit This link will open in a new window for more information and resources on understanding investments and recognizing fraud. The CSA will also be promoting the videos through its Twitter account @CSA_News This link will open in a new window throughout the rest of Investor Education Month.

The CSA, the council of the securities regulators of Canada's provinces and territories, co-ordinates and harmonizes regulation for the Canadian capital markets.

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For investor inquiries:


Telephone number


403 335-4151 ou 877 355-4488

British Columbia

604 899-6854 ou 800 373-6393


204 945-2548 ou 800 655-5244

New Brunswick

866 933-2222

Newfoundland and Labrador

709 729-4834

Northwest Territories

867 767-9305

Nova Scotia

902 424-7768 ou 855 424-2499


867 975-6591


416 593-8314 ou 877 785-1555

Prince Edward Island

902 368-4000


877 525-0337


867 667-5466 ou 800 661-0408, poste 5466

For media inquiries:

CSA member name

Point of contact

Phone number

Autorité des marchés financiers

Sylvain Théberge


Alberta Securities Commission

Nicole Tuncay


British Columbia Securities Commission

Alison Walker


Financial and Consumer Affairs, Saskatchewan

Shannon McMillan


Financial and Consumer Services Commission, New Brunswick

Andrew Nicholson


Manitoba Securities Commission

Jason (Jay) Booth


Nova Scotia Securities Commission

Jane Anderson


Nunavut Securities Office

Jeff Mason


Office of the Superintendent of Securities, Northwest Territories

Tom Hall


Office of the Superintendent of Securities, P.E.I.

Janice Callbeck


Office of the Yukon Superintendent of Securities

Rhonda Horte


Ontario Securities Commission

Kristen Rose