Canadian securities regulators make it easier for portfolio managers to use client relationship management specialists


Toronto – The Canadian Securities Administrators (CSA) today announced steps to facilitate portfolio managers’ use of client relationship management specialists. These actions aim to better align the CSA’s assessment of relevant investment management experience with portfolio managers’ evolving business models.

Many portfolio managers now have an operating model that divides responsibilities between specialized client relationship managers and stock-picking teams. To keep pace with this development, the CSA is updating its practice of requiring all advising representatives to have stock-picking expertise.

Effective immediately, when a portfolio manager sponsors an individual for registration as an advising representative, the portfolio manager may identify the applicant as a client relationship management specialist whose advice to clients will not include stock-picking. The CSA will impose terms and conditions on client relationship management specialists registered as advising representatives, which will prohibit them from providing stock-picking advice. They will also be required to tell clients about the limits of the advice they can give.

“These steps ensure our experience requirements for advising representatives are responsive to evolving business models and more closely match the services they provide to clients,” said Louis Morisset, CSA Chair and President and CEO of the Autorité des marchés financiers.

The CSA is not making any changes to proficiency requirements.  Standard conditions on client relationship managers’ registration as advising representatives will require them to take steps to ensure that clients understand the different roles of the members of the specialized teams that serve them.

The CSA will monitor and review the experience of portfolio managers that choose to operate with registered client relationship management specialists. This exercise may lead to further changes designed to formalize a permanent accommodation for client relationship management specialists.

The CSA, the council of the securities regulators of Canada’s provinces and territories, co-ordinates and harmonizes regulation for the Canadian capital markets.

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For media inquiries, please refer to the list of provincial and territorial representatives below or contact us at [email protected].

For more information:

CSA member name

Point of contact

Phone number

Autorité des marchés financiers

Sylvain Théberge


Alberta Securities Commission

Hilary McMeekin


British Columbia Securities Commission

Brian Kladko


Financial and Consumer Affairs, Authority of Saskatchewan

Shannon McMillan


Financial and Consumer Services Commission, New Brunswick

Sara Wilson


Government of Prince Edward Island, Superintendent of Securities

Steve Dowling


Manitoba Securities Commission

Jason (Jay) Booth


Nova Scotia Securities Commission

David Harrison


Nunavut Securities Office

Jeff Mason


Office of the Superintendent of Securities, Newfoundland and Labrador

Renée Dyer


Office of the Superintendent of Securities, Northwest Territories

Tom Hall


Office of the Yukon, Superintendent of Securities

Rhonda Horte


Ontario Securities Commission

Kristen Rose