Professional development is compulsory for representatives wishing to maintain a right to practise issued by the AMF. Professional development units (PDUs) are acquired through training recognized by the Chambre de la sécurité financière This link will open in a new window (CSF), the Institut québécois de planification financière (IQPF) or the Chambre de l’assurance de dommages This link will open in a new window (ChAD), depending on the sector in which the representative operates.

 

Reference periods

The reference periods for accumulating PDUs are as follows:

CSF and IQPF

  • Current period:
    December 1, 2015 to November 30, 2017
  • Next period:
    December 1, 2017 to November 30, 2019

ChAD

  • Current period:
    January 1, 2016 to December 31, 2017*
  • Next period:
    January 1, 2018 to December 31, 2019  

* Representatives are given a three-month grace period that ends on March 31, 2018.   

FAQ

For answers to the following questions, contact the CSF, IQPF or ChAD, depending on your sector:

  • How many PDUs do I have?
  • How do I calculate my PDUs?
  • How do I access my PDU record?
Warning

The AMF does not manage PDUs

The CSF, IQPF and ChAD maintain a record of PDUs. Where applicable, these organizations notify representatives that they have not met their professional development requirements.

For information about your PDU record:

 

Chambre de la sécurité financière (CSF)This link will open in a new window

1-888-380-3011 or 514-380-3011

  • Insurance of persons
  • Group insurance of persons
  • Mutual Fund
  • Scholarship Plans

Chambre de l'assurance de dommages (ChAD)This link will open in a new window 

1-800-361-7288 or 514-842-2591

  • Damage insurance
  • Claims adjustment 
End of the warning

Suspension of the right to practise

Representatives who do not comply with the rules on mandatory professional development may have their right to practise suspended in the sector or sector class for which they are in default.  

Suspension procedure

1. Notice of non-compliance sent to a representative by the CSF, IQPF or ChAD

At the end of the current reference period, the CSF, IQPF or ChAD sends a notice of non-compliance to representatives in default. The notice states that the representative must submit proof that the required training was completed during the reference period before:

  • December — CSF and IQPF members
  • April — ChAD members

The CSF, IQPF and ChAD then send the notices of non-compliance to the AMF for all representatives who have not completed their PDUs or updated their record. 

2. Notice preceding issuance of a suspension decision by the AMF

Upon receiving the notices of non-compliance, the AMF sends all representatives who have not complied with their professional development requirements a notice preceding issuance of a decision suspending their right to practise, that is, 15 days prior to the suspension of the certificate.

If an error has been made in the calculation of your PDUs

Contact the CSF, IQPF or ChAD to have your record corrected. Where applicable, the AMF will receive a notice from the organization to prevent the suspension of your certificate.

Removing a sector or sector class

To avoid a suspension, your application to withdraw from a sector or sector class must be submitted and processed by the AMF.

If you want to practise in the sector or sector class again, you will need to apply for reinstatement.

If you wish to contest your suspension

You can send your observations and documents to the AMF within 15 days of the date of the prior notice you received.

You can send your observations and documents:

 

  1. Via AMF E-Services, under the Other application/request tab, select Other application/request - Training and qualification.
  1. By mail:

Autorité des marchés financiers
Direction de la certification et de l’inscription
Place de la Cité, tour Cominar
2640, boulevard Laurier,
4e étage Québec (Québec) G1V 5C1
 

3. Suspension of a representative’s certificate by the AMF

Fifteen days after the prior notice is sent, the AMF sends a suspension decision to representatives who have still not completed their PDUs for each sector or sector class. A message is also sent to the firm to which the representative is attached.

The representative must cease to pursue activities as a representative until the suspension is lifted.

CSF and IQPF

  • The AMF will send a suspension decision on February 8, 2018
  • Suspension in force on February 9, 2018

ChAD

The suspension dates for representatives who have not completed their PDUs will be specified subsequently. 

4. Procedure for lifting the suspension of a representative’s certificate

CSF, IQPF

  1. The representative must undertake professional development training recognized by the CSF or IQPF to complete the missing PDUs , depending on his sector starting on February 9,2018. 

  2. The representative must update his PDU record.

  3. The CSF or IQPF calculates the PDUs in the representative’s record for the current reference period. The organization notifies the AMF when missing PDUs are added to the record.

  4. The AMF lifts the suspension of the certificate on the business day following receipt of the notice from the CSF or IQPF.

  5. The AMF sends the representative a letter regarding the lifting of the certificate suspension. A copy is also sent to the firm to which the representative is attached. 

ChAD

  1. The representative must undertake professional development training recognized by the ChAD to complete the missing PDUs, depending on his sector. 

  2. The representative must update his PDU record.

  3. The ChAD calculates the PDUs in the representative’s record for the current reference period. The organization notifies the AMF when missing PDUs are added to the record.

  4. The AMF lifts the suspension of the certificate on the business day following receipt of the notice from the ChAD.

  5. The AMF sends the representative a letter regarding the lifting of the certificate suspension. A copy is also sent to the firm to which the representative is attached.