Automobile insurance

Guide to compliance program and use of FCSA data (pdf - 606 KB)This link will open in a new windowUpdated on 12 March 2019Guide to compliance autodit program and use of FCSA data. The purpose of this Guide to Compliance Audit Program and Use of FCSA Data is to facilitate understanding of the compliance audit process by all users of the system. (English version available soon)

Damage insurance

Managing Climate Change Risk (pdf - 2 MB)This link will open in a new windowUpdated on 17 November 2011Findings of 2010 survey of property and casualty (P&C) insurers operating in Quebec 

This report presents the findings of a survey conducted among damage insurers operating in Québec on the impact of climate change.

Insurance of persons

Group disability insurance cross-sectional analysis report (pdf - 514 KB)This link will open in a new windowUpdated on 14 March 2019The Guideline sets out the AMF’s expectations for sound commercial practices, which are intended to ensure: FTC, which is a core component of the governance and corporate culture of insurers; that consumers have information allowing them to be properly informed and make enlightened decisions regarding a product, before, during and after the purchase of the product; that claims and complaints are examined diligently and settled fairly, using a procedure that is simple and accessible to claimants.

This report presents the results of the AMF intervention by communicating its overall findings and recommendations in this regards.

Insurer disclosure analysis report

2016-2018 report (pdf - 739 KB)This link will open in a new windowUpdated on 1st June 2020This analysis report is based on data collected from 20 insurers for the years 2016, 2017 and 2018. It provides a picture as at December 31, 2018 of the market for insurance products offered by dealers, namely replacement insurance (Q.P.F. No. 5) and debtor life, health and employment insurance (DLHE).

Table (pdf - 45 KB)This link will open in a new windowUpdated on 1st June 2020The sale of insurance products through automobile, recreational and leisure vehicle dealers in Québec

Result of the commercial practices self-assessment - Insurers

Notice (pdf - 116 KB)This link will open in a new windowUpdated on 16 July 2015"Notice, result, commercial practices, self-assessment, insurers"
Report (pdf - 610 KB)This link will open in a new windowUpdated on 16 July 2015commercial practices, self-assessment, report