Twice a year, insurers, firms, independent representatives, securities dealers and advisers, etc. are required to report to the Autorité des marchés financiers (AMF) any complaints they have received from consumers. With the period from January 1 to June 30, 2006 now over, the deadline for reporting complaints received during this period is July 30, 2006. To do so, you must use the Complaint Reporting System (CRS) via the Internet at www.srp-crs.ca This link will open in a new window.
With respect to complaints received from July 1 to December 31, 2006, they should be reported to the AMF by January 30, 2007.
If you have not already done so, it is essential for you to access the Complaint Reporting System to report any complaints or to declare that no complaints were received.
If you have not yet activated your CRS account or if you need assistance after doing so, you can contact the AMF by e-mail at firstname.lastname@example.org, by telephone at (418) 525-0311, at (514) 395-0311 or at 1 866 526-0311, or by fax at (418) 647-0376 for technical support.