Do you want to cancel your home insurance contract? Here’s what you need to know!

To cancel an insurance contract, you must tell the insurer. You must send a letter to your insurer officially notifying it that you are cancellingThe cancellation of an insurance contract involves ending a contract before its term. A contract can be cancelled by the insured or the insurer.  your contract. The insurance will be cancelled when the insurer receives your letter, not when you send it.

Call your insurer to check that it received your letter, or ask for an acknowledgment of receipt.

When can I cancel my home insurance contract?

You can cancel an insurance contract at any time.

If I cancel the contract, will I have to pay penalties? Will I be reimbursed?

The insurer will generally charge you a penalty if you cancel your contract before its renewal date. Once you’ve paid this penalty, the insurer will reimburse you for all overpaid premiums.

Can the insurer cancel my home insurance contract?

Yes. It can cancel it at any time, for any reason. However, it must notify you in writing beforehand. The insurance is cancelled 15 days after you receive the letter.

If the insurer cancels the contract, will I have to pay penalties? Will I be reimbursed?

If the insurer cancels the contract, it cannot force you to pay a penalty, regardless of why it cancelled the contract. 

If you have a problem with your insurer

Find out how to file a complaint. If necessary, contact the AMF Information Centre for assistance.